SPOTLIGHT

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How to write a compelling business proposal

To secure a business contract, you'll need to submit a proposal that outlines the terms of the deal. Writing a compelling proposal can be...

Three types of intelligence needed for career development – Bill Blalock

Career development is a requirement for turning a passion into a business, but many first-time entrepreneurs discover that they still lack the skills necessary...

Black History Month: Celebrating Black-owned businesses

Black History Month is a time to celebrate and recognize the contributions and achievements of Black Americans. One area in which Black Americans have...

The relationship between career development and education access — Simone Byron

Career development resources are vital for long-term success. Whether employees or entrepreneurs learn from real-world experiences, academic exercises or both, their upwards mobility depends...

How to turn your customers into life-long brand advocates — Brittany Hodak

 Welcome to another edition of the Small Business Show with anchor Jim Fitzpatrick. Today, we're pleased to welcome Brittany Hodak, entrepreneur, author, and keynote...

Customer experience (CX) vs. customer service: Do you know the difference?

If there’s one guarantee in business, it’s that customer service never goes out of style. Customers want to be treated well, whether they’re checking...

Scaling your business? Here’s how to find the right franchise holder

When their first business becomes successful enough to branch into new locations, entrepreneurs may struggle to select the right franchise holder. Entrusting one's brand...

Tips to file small business taxes before new April 18 deadline — Bree Manay, CPA

Bookkeeping and filing taxes can be tedious tasks for any business owner but it’s of great importance that you want to focus on as...