3 Strategies to Influence and Impact the Success of Your Small Business – Bill Berman, Leadership Expert

We are often influenced by the people and work that surrounds us, at any level. So how can you better influence and impact your organization’s success? On today’s show, we’re pleased to welcome Bill Berman, executive coach, founder of Berman Leadership Development, and author of Influence and...

How to Develop an Effective Customer Loyalty Strategy for Your Small Business – Shep Hyken, NY Times Best-Selling Author

Loyal and repeat customers are ideal for business owners to acquire, but not all businesses have a clear strategy to bring customers back. To discuss this further, we recently spoke with Shep Hyken, customer experience expert, and New York Times best-selling author of “The Loyal...

How SBA Administrator Isabella Casillas Guzman is Making Sure Small Businesses Have the Resources They Need to Thrive

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The United States Small Business Administration plays a vital role in the growth, development, and advancement of small businesses across the country. On this week's episode of The Playbook, host Mark Collier, business consultant for the UGA Small Business Development Center, is joined by...

The Atlanta Small Business Profile – Mark Kiffin, Modus AV

Today's episode of the Atlanta Small Business Profile features host and small business expert Ted Jenkins and Mark Kiffin, President of Modus AV. Modus AV is one of the best audio/visual companies in the city of Atlanta. The company is dedicated to helping home...

The Vital Role Mediation Plays in Resolving Business Disputes – Winter Wheeler

In business, disputes can and often do arise. When it comes to legal disputes, mediation can oftentimes help both parties reach the end result more quickly. Many courts will highly encourage all parties to enter into a mediation exercise and that's not surprising given...

How Should Small Business Owners Respond to the Recent Rise in Inflation? – LJ Suzuki, CFOshare

Over the past year, we’ve seen inflation become a concern for man, as shortages and prices continue to climb. On today’s show, we’re pleased to welcome small business expert, serial entrepreneur, and CEO of CFOshare, LJ Suzuki, to discuss the rise in inflation and...

The Atlanta Small Business Profile – Shani Godwin, Communiqué USA Inc.

On this week's episode of the Atlanta Small Business Profile, host Ted Jenkin welcomes Shani Godwin, President and CEO of Communiqué USA Inc. Since opening their doors in 2002, Communiqué USA Inc. has been providing marketing project relief and support to overworked marketing departments throughout...

How Entrepreneur Ken Patel is Leveraging AI to Transform the Hospitality Industry

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The hospitality industry was one of the most visibly impacted sectors of the pandemic year in 2020 and digital transformation has played a major role in the hospitality industry's strategic shift. On this week's episode of The Playbook, host Mark Collier, business consultant for the...

Kabbage Co-founder Kathryn Petralia Discusses Small Business Recovery and Maximizing Cashflow

As small businesses continue to recover from the effects of the COVID-19 pandemic, Kabbage, an Atlanta FinTech disruptor, has collected new data by tracking small business recovery and plans to continue doing so over the next year. On today’s show, we’re pleased to welcome...

Business Leader and Venture Capitalist Mike Smerklo Discusses the Importance of Mental Strength for Entrepreneurs

The life of an entrepreneur can vary, but one commonality is the mental strength for the unknown. On today’s show, we have someone who has a deep understanding of successful entrepreneurship, we’re pleased to welcome Mike Smerklo, serial entrepreneur, investor, business leader, and best-selling...

Why Entrepreneur Nancy Glass Left Corporate America to Open Atlanta’s first Clean Eatz Franchise

Welcome to another episode of Atlanta Franchise Today with host Leslie Kuban, expert franchise consultant and owner of FranNet Atlanta. Atlanta Franchise Today is...