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keeping employees safe

Leading During Uncertainty: How to Manage Employee Fears About Returning to Work

While many local governments and companies are either opening or planning to reopen, many employees are still wary about returning to the office. A...
Shep Hykenvideo

3 Proven Customer Service Strategies To Adopt During Tough Economic Times – Shep Hyken,...

On today's episode of the Atlanta Small Business Show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times...
Joseph Michellivideo

Adapting Your Customer Experience For a Post-COVID World – Joseph Michelli, Best-Selling Author

On today’s episode of The Atlanta Small Business Show, we’re pleased to welcome back our good friend and contributor Joseph Michelli. Joseph is a New...

PPP Flexibility Act to Assist Small Businesses Passes in the House – Here’s What...

On May 28, in the midst of the unrelenting COVID-19 pandemic, the House of Representatives voted 417-1 to pass a bill that offers small...
remote team

Is Your Team Ready to Go Remote Permanently?

Even as COVID-19 case rates drop and states begin opening up, you may be thinking about closing your office so your staff can work...
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