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Shep Hykenvideo

3 Proven Customer Service Strategies To Adopt During Tough Economic Times – Shep Hyken,...

On today's episode of the Atlanta Small Business Show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times...
keeping employees safe

Leading During Uncertainty: How to Manage Employee Fears About Returning to Work

While many local governments and companies are either opening or planning to reopen, many employees are still wary about returning to the office. A...
Shasta Nelsonvideo

How to Cultivate Healthy Work Relationships While Working From Home – Shasta Nelson, Relationship...

On today's episode of The Atlanta Small Business Show, we’re excited to welcome Shasta Nelson, a leading expert on friendship and healthy professional relationships....
connected customervideo

Today’s Connected Customer: How to Engage and Ensure a Long-Lasting Relationship – Shep Hyken,...

On today's show, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution." Shep...
sales calls

Ten Tips to Help You Close Deals on the Phone

Even though we have tools like Skype and Zoom, the telephone still has a big part to play in business. The COVID-19 pandemic is...
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