Recently, the Atlanta Small Business Network team was on-location at the 2020 TAG Summit where host Jim Fitzpatrick sat down with Lydia Slotten, Director at Jabian Consulting, a boutique, Atlanta-based customer experience strategy and IT consulting firm. Lydia is also the board chair for the CRM and CX society at TAG, and she discussed the latest hot topics in the customer experience space.
Stay tuned for more coverage from the 2020 TAG Summit.
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