On this week’s episode of the Atlanta Small Business Show, we kicked things off with Emily Schunior, customer experience specialist and owner of Arc Speed Strategies. We then took a look at this week’s episode of the Atlanta Small Business Profile, where our host, Ted Jenkin, spoke with Danny Bacher, CEO of Topper, a worldwide chauffeured transportation company. Next up was an Advice From the Pros segment with Leslie Kuban, franchise industry expert. Next, we caught up with Jesse Itzler, founder of ZICO Coconut Water. Then, we took a look at another Advice From the Pros segment, this time, featuring Verne Harnish, founder of EO and Scaling Up. Rounding out the show was Dr. Lee Davenport, author of “Profit With Your Personality“.
How to Improve Your Post-Purchase Customer Experience Strategy – Emily Schunior
Customer experience strategies are often focused on making the buying process easier for the consumer, but what happens after you’ve made the sale? How do you get customers to stick around? In this show, we speak to Emily Schunior, customer experience specialist and owner of Arc Speed Strategies, a consultancy that helps tech firms nail their post-purchase delivery promises. Watch Now
Atlanta Small Business Profile – Danny Bacher, Topper
On this episode of Atlanta Small Business Profile with Ted Jenkin, Ted chats with Danny Bacher, CEO of Topper, a worldwide chauffeured transportation company. Watch Now
Advice From the Pros: Should I Buy a Franchise?
On this segment of Advice From the Pros, Leslie Kuban, franchise industry expert, and owner of FranNet Atlanta discusses why the franchise model is a great opportunity for your entrepreneurial dreams.
Jesse Itzler on Urgency, Discipline, and Remembering Tomorrow
In this segment of the Atlanta Small Business Show, Jim Fitzpatrick speaks to Jesse Itzler who was the keynote speaker at the Gwinett Small Business Summit hosted by the Gwinnett Chamber of Commerce. Jesse co-founded Marquis Jet, one of the largest private jet card companies in the world, and ZICO Coconut Water, which he sold to Coca-Cola in the late 2000s. Jesse discusses the importance of having urgency, discipline, and gratitude when you are an entrepreneur. Watch Now
Advice From the Pros: Pricing Out Your Marketing Strategy
This segment of Advice From the Pros comes from Verne Harnish, founder of EO and best-selling author of “Scaling UP”.
Why Your Personality is the Greatest Asset for Your Business – Dr. Lee Davenport, Author of “Profit with Your Personality”
As an entrepreneur, your biggest asset in business is your personality. And once you begin to truly understand yourself, you’ll learn the right strategies to achieve your specific goals. We recently spoke to Dr. Lee Davenport, to find out more about using your personality to find professional success. Dr. Lee is a real estate expert, business coach, and best-selling author. Additionally, Dr. Lee’s work has been featured in the Huffington Post, the Detroit News, and the Atlanta Journal-Constitution. Watch Now
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