The Atlanta Small Business Show on CBS: Episode 2 – [02.23.19]

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On this week’s episode of the Atlanta Small Business Show, we first spoke to startup expert, George Deeb about the benefits a business coach or mentor can have on your entrepreneurial venture. We then caught up with Ted Jenkin, host of the Atlanta Small Business Profile who visited Michael Buss at his restaurant and event space, The French Market and Tavern.

Cory Mosley, host of Startup Central also told us how to handle unsupportive friends and family when trying to start your business. Then, customer experience expert, Shep Hyken told us how to manage the moment in our first Tip of the Day. We also took a look at this week’s episode of Hard Truths with Dave Anderson, where he discussed accountability in the workplace. Lastly, business consultant and author, Scott McKain ended our show with the second The Tip of the Day: Get it Right, So You Don’t Have to Make it Right.

mentorHow a Business Coach or Mentor Can Add Value to Your Startup – George Deeb
Does the idea of starting a business sound stressful or overwhelming? Well, it doesn’t have to be. With a large network of mentors and business coaches available, you are no longer alone in your startup efforts. An experienced coach or mentor can offer you expert advice on how to avoid the pitfalls of starting your own business. Here to tell us more about the importance of business advisors is George Deeb, startup expert, and author of 101 Startup Lessons: An Entrepreneur’s Handbook. Watch Now

Atlanta Small Business Profile – Michael Buss, The French Market & Tavern
On this week’s episode of Atlanta Small Business Profile, Ted Jenkin welcomes Michael Buss, owner of The French Market and Tavern in Locust Grove, Georgia. Watch Now

Startup Central: How to Deal with Unsupportive Friends
On this week’s episode of Startup Central, Cory Mosley lends some insight on how to deal with unsupportive friends and have confidence in your startup. Watch Now

Tip of the Day with Shep Hyken: Manage the Moment
Shep Hyken here, customer service and experience expert with a tip that you can use to deliver a better customer experience immediately, and this is a real simple one. Manage the moment. And years ago a gentleman named Jan Carlzon, former President of Scandinavian Airlines, was asked to take over the airline when it was not doing well… Watch Now 

Hard Truths: Accountability and What it is Worth to Your Business
Your culture, what’s that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You will lose the respect of the best when you don’t deal effectively with the worst. Accountability. On this episode of Hard Truths with Dave Anderson, Dave talks about accountability and what its worth to you and your business. Watch Now

Tip of the Day with Scott McKain: Get it Right, So You Don’t Have to Make it Right 
One of the fundamental challenges in small business today is that we think it’s great to make it right when we make a mistake. There’s one critical problem with that approach. Customers don’t want you to make it right. Customers want you to get it right. Watch Now


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This has been a JBF Business Media production.

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