Interviews

When it comes to being an expert in any given field, many often believe that placing a laser focus on that field alone will propel them into success. Our guest today is David Epstein, who claims quite the opposite saying that going through diverse experiences is the best preparation and the most promising method for well-rounded success. He is...

As an entrepreneur, one of the most important tasks to learn is how to successfully scale your business to new heights. However, this can serve as a challenge for many small business owners that don’t have a solid growth strategy in place. Today’s guest is Beate Chelette, the author of the #1 international Amazon Bestseller “Happy Woman Happy World...

On today’s show, we’re here with Mark Buffington, CEO and Co-Founder of BIP Capital, one of the Southeast’s most active venture capital firms. Mark's background is in mathematics and econometrics which came in handy during his time on the west coast working in the hedge fund space. Living around the Bay area, Mark found it difficult to not start investing...

  It wasn’t too long ago that only 1 in 20 workers needed a license or a permit to pursue their chosen occupation. According to the Institute of Justice, today nearly 1 in 3 workers need a license to pursue their dream career. The Georgians First Commission, established by Governor Brian Kemp, is reviewing those state licensing policies and procedures...

Companies nationwide have quickly learned over the decade that quality customer service is the driving force for customer loyalty. Regardless of the product or service, if a business takes exceptional care of its consumers, they’re more likely to retain them for a longer period of time. Our next guest is a customer experience turnaround expert, consultant, trainer, keynote speaker,...

  When making the selection to work for a company, having great benefits, like healthcare, has become an important factor for potential employees to consider. However, understanding and managing those benefits, even for companies, can be challenging at times. Our next guest has 20 years of experience in benefit advising and strives to change how companies manage their healthcare supply...

  The pace of change in our ever-increasing digital world is now exponential. Forward-thinking organizations recognize digital transformation as being a long-term investment in their growth. Recent studies estimate that global spending on the technologies and services that enable digital transformation will reach almost $2 trillion by the year 2022, with companies allocating 10 percent of their revenue to fuel their...

  Every business owner understands the importance of having a rock-solid recruitment strategy, and that means identifying and adjusting to the latest workforce trends. Here to discuss the competition for Gen Z talent, higher expectations for company culture, and new innovations in HR technology is Ira S. Wolfe, a self-proclaimed “Millennial Trapped in a Baby Boomer Body”. Ira is also...

When it comes to customer experience many companies are changing the way they do business to place a stronger focus on the customers' needs. Research shows that there's a strong correlation between a company’s customer experience and a customer’s loyalty to that brand. The businesses that have strong customer service methods tend to retain their customers a lot easier...

  Veterans face a more difficult set of circumstances when trying to find employment after returning to civilian life. The challenge of translating military experience into civilian terms is often a strenuous process and studies show that there were over 300,000 unemployed veterans last year alone. But this next story highlights the very unique success of an Atlanta veteran turned...