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Advice From the Pros

Being an entrepreneur means that you'll often blaze your own trail: No guide books, expert advice, coaches or road maps will take you precisely from one step to another, sometimes You'll have to make it up as you go. However, like anyone else, you'll experience moments of doubt and uncertainty. Well, we're here to help! Our segment, Advice From the Pros features quick business tips, advice, inspiration, and know-how from those that have proved their worth.

Utilizing Positive Self-Talk – Jon Gordon, Business Consultant & Author

On this segment of Advice From the Pros, business consultant and author, Jon Gordon, discusses how positive self-talk can be the key to overcoming self-doubt. VIDEO TRANSCRIPTION: Hey, I'm Jon Gordon and the best advice I ever heard from Dr. James Gills, the only person on...

The Benefits of Having a Peer Coach – Verne Harnish, Founder of EO

On this segment of Advice From the Pros, Founder of EO, Verne Harnish discusses why you should consider working with a peer coach. VIDEO TRANSCRIPT: I love this idea that no one has ever achieved peak performance without a coach. I think it amazes me. There's...

Remember to Say ‘Thank You’ – Shep Hyken, Customer Experience Expert

On this segment of Advice From the Pros, Shep Hyken discusses the importance of always saying 'thank you' to the customer, whether it's in-person or on a hand-written note. VIDEO TRANSCRIPT: Hi Shep Hyken here, Customer Service and Experience Expert, here with a tip on how...

How Storytelling Can Lay the Foundation for a Successful Brand – Joseph Michelli, Customer Experience Expert

On this segment of Advice From the Pros, customer experience expert and best-selling author, Joseph Michelli discusses how storytelling can effectively engage your customer, and lay the foundation for a successful brand. VIDEO TRANSCRIPT: So, in business today, storytelling is everything. When you talk about what...

Pitching Your Business to a Venture Capitalist – George Deeb, Startup Expert

On this segment of Advice From the Pros, startup expert, George Deeb discusses the steps you should take before pitching your business to a venture capitalist. VIDEO TRANSCRIPT: You know when you're pitching a venture capitalist oftentimes you're leading with your business and kind of what...

Get it Right so You Don’t Have to Make it Right – Scott McKain

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On this segment of Advice From the Pros, best-selling author and business consultant, Scott McKain discusses how to consistently get it right for every single customer. VIDEO TRANSCRIPT: One of the fundamental challenges in small business today is that we think it's great to make it right when we...

Manage the Moment – Shep Hyken

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On this segment of Advice From the Pros, Shep Hyken discusses how to successfully manage the moment of truth during every customer interaction. VIDEO TRANSCRIPT: Hi, Shep Hyken here. customer service and experience expert with a tip that you can use to deliver a better customer experience...
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