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Advice From the Pros

Being an entrepreneur means that you'll often blaze your own trail: No guide books, expert advice, coaches or road maps will take you precisely from one step to another, sometimes You'll have to make it up as you go. However, like anyone else, you'll experience moments of doubt and uncertainty. Well, we're here to help! Our segment, Advice From the Pros features quick business tips, advice, inspiration, and know-how from those that have proved their worth.

The Importance of Doing a Trust Audit – Jeanne Bliss, CEO of Customer Bliss

On this segment of Advice From the Pros, Jeanne Bliss, best-selling author, and CEO of Customer Bliss discusses why it is crucial for a business, big or small, to examine their practices and operations through the eyes of their customers. VIDEO TRANSCRIPTION: My name is Jeanne...

The Essence of Your Brand – Verne Harnish, Founder of EO

On this segment of Advice From the Pros, Verne Harnish, founder of EO and best-selling author of "Scaling Up" discusses how to enhance the essence of your brand. VIDEO TRANSCRIPTION: I'm Verne Harnish, author of "Scaling Up" and "Rockefeller Habits 2.0". For me, the essence of...

Is a Franchise Business Right For You? – Leslie Kuban, Owner of FranNet Atlanta

On this segment of Advice From the Pros, Leslie Kuban, franchise industry expert, and owner of FranNet Atlanta discusses the countless benefits that franchises bring to the table. VIDEO TRANSCRIPTION: I'm Leslie Kuban with FranNet. If you're thinking about starting your own business, consider a franchising...

People Want to Work With You, Not Just for You – Randy Ross, Founder & CEO of Remarkable!

On this segment of Advice From the Pros, Dr. Randy Ross, best-selling author, and Founder and CEO of Remarkable! discusses the importance of creating value for your employees. VIDEO TRANSCRIPTION: This is Dr. Randy Ross with Remarkable and just want to give you a few things...

The Importance of Understanding Your Business Model Financials – Ryan Wilson, CEO of The Gathering Spot

On this segment of Advice From the Pros, Ryan Wilson, Co-founder, and CEO of Atlanta's popular private membership club, The Gathering Spot, discusses the importance of understanding the quantitative aspects of your business model in order to effectively pitch to investors. VIDEO TRANSCRIPTION: I'm Ryan Wilson,...

How Readiness Can Benefit Your Business – Skip Prichard, Author of The Book of Mistakes

On this segment of Advice From the Pros, Skip Prichard, Author of The Book of Mistakes, discusses the concept of readiness and how it can benefit your business. VIDEO TRANSCRIPTION: One of the things that entrepreneurs and organizations really need to master is this concept of...

Utilizing Positive Self-Talk – Jon Gordon, Business Consultant & Author

On this segment of Advice From the Pros, business consultant and author, Jon Gordon, discusses how positive self-talk can be the key to overcoming self-doubt. VIDEO TRANSCRIPTION: Hey, I'm Jon Gordon and the best advice I ever heard from Dr. James Gills, the only person on...

The Benefits of Having a Peer Coach – Verne Harnish, Founder of EO

On this segment of Advice From the Pros, Founder of EO, Verne Harnish discusses why you should consider working with a peer coach. VIDEO TRANSCRIPT: I love this idea that no one has ever achieved peak performance without a coach. I think it amazes me. There's...

Remember to Say ‘Thank You’ – Shep Hyken, Customer Experience Expert

On this segment of Advice From the Pros, Shep Hyken discusses the importance of always saying 'thank you' to the customer, whether it's in-person or on a hand-written note. VIDEO TRANSCRIPT: Hi Shep Hyken here, Customer Service and Experience Expert, here with a tip on how...

How Storytelling Can Lay the Foundation for a Successful Brand – Joseph Michelli, Customer Experience Expert

On this segment of Advice From the Pros, customer experience expert and best-selling author, Joseph Michelli discusses how storytelling can effectively engage your customer, and lay the foundation for a successful brand. VIDEO TRANSCRIPT: So, in business today, storytelling is everything. When you talk about what...
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