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customer loyalty

Ten Tips to Increase Customer Loyalty

People often confuse customer satisfaction with customer loyalty, but the two are very different things. A customer may be 100% satisfied with your product,...
connected customervideo

Today’s Connected Customer: How to Engage and Ensure a Long-Lasting Relationship – Shep Hyken,...

On today's show, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution." Shep...
customer profile

How to Create a Customer Profile and Increase Your Sales

Understanding your customers is crucial for business success. A customer profile provides you with detailed information about the people who are buying products and...
digital marketing mistakes

Seven Costly Digital Marketing Mistakes You Need to Avoid

There are many things you can do right when it comes to digital marketing. In fact, this is what most articles discuss. Nevertheless, it...
Shasta Nelsonvideo

How to Cultivate Healthy Work Relationships While Working From Home – Shasta Nelson, Relationship...

On today's episode of The Atlanta Small Business Show, we’re excited to welcome Shasta Nelson, a leading expert on friendship and healthy professional relationships....
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