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proactive service

Is Your Customer Service Proactive or Reactive? ‘Stronger Through Adversity’ Author Joseph Michelli Discusses

Don't miss the opportunity for your organization to offer customer service that is proactive as opposed to reactive. What's the difference you may ask?...

Technology, Innovation and Disruption in Franchising – The LaundroLab Story

Welcome to another episode of Atlanta Franchise Today with host Leslie Kuban, expert franchise consultant and owner of FranNet Atlanta. Atlanta Franchise Today is...

The Secret to Building High Performing Teams at Your Business

If you’re looking for ways to keep yourself and your team motivated for success in this new year, then now may be the time...
digital marketing

The Future of Digital Marketing is Different than You Think

The COVID-19 pandemic halted global economic order, but it managed to speed up digital marketing operations. In fact, throughout the pandemic, many businesses managed...
influence

The Golden Rule of Influencing Peers in a Small Business Setting

In May, we took a look at the leadership development from the middle of an organization, with keynote speaker and best-selling author Scott Mautz....