Hard Truths: Improve Performance Through Consequences

Consequencesvideo
 On this episode of Hard Truths, Dave talks about consequences. Once you have clarity, once your expectations are clear, you’ve got to give feedback, based on those expectations, but what happens if the job doesn’t get done? That’s where consequences come in. VIDEO TRANSCRIPTION: Hi, welcome to Hard Truths...

Hard Truths: Four Types of Performance Mindsets

performance mindsetsvideo
 On this week’s episode of Hard Truths with Dave Anderson, Dave elaborates on the 4 types of performance mindsets. Most often people are a blend of all 4, depending on various factors, but one will usually dominate your daily performance. Dave suggests once you...

Hard Truths: Ambiguity is the Enemy of Accountability

Hard Truths Showvideo
 On this week’s episode of Hard Truths with host Dave Anderson, Dave talks about eliminating ambiguity as a step to full accountability in your leadership. VIDEO TRANSCRIPT: Hi. Welcome to Hard Truths with Dave Anderson, the show where we talk about the things that need to be...

Hard Truths: Improve Performance Through Consequences

consequencesvideo
On this episode of Hard Truths, Dave talks about consequences. Once you have clarity, once your expectations are clear, you've got to give feedback, based on those expectations, but what happens if the job doesn't get done? That's where consequences come in. VIDEO TRANSCRIPT: Hi, welcome to Hard...

Hard Truths: Accountability and What it is Worth to Your Business

accountabilityvideo
Your culture, what's that worth? Team morale, momentum, your brand, the customer experience, the team member experience, your own credibility as a leader. You will lose the respect of the best when you don't deal effectively with the worst. Accountability. On this episode of Hard...

Hard Truths: Redeeming Your Time

redeeming your timevideo
On this week’s episode of Hard Truths, Dave Anderson discusses the concept of redeeming your time. The fact of the matter is most managers waste way too much time. While they put in a lot of hours, that time is not being used well....

Hard Truths: The Truth About Complacency

cpmplacencyvideo
On this week’s episode of Hard Truths, Dave Anderson discusses complacency, a word he deems as one of the most poorly-defined and misunderstood words in the industry, and teaches you what it really means so that you can recognize it within yourself or others.   The...

Hard Truths: What’s Holding You Back?

hard truthsvideo
Don’t get caught up trying to change the things that are out of your control. On this week’s episode of Hard Truths, Dave Anderson talks about focusing on the things you can control that are holding you back.   The Atlanta Small Business Network, from start-up...

Hard Truths: Leading from the Middle

leading from the middlevideo
Depending on where you fall in the chain of command, you may or may not be the “top” manager. On this week’s episode of Hard Truths, Dave Anderson gives you some things you can do to start successfully leading from the middle and ultimately...

The Truth About Buy-In

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You can’t force the customer to buy into you. On today’s episode of Hard Truths, Dave Anderson explains why you can't command commitment from the customer, you have to earn it. You can find more episodes of Hard Truths right here on ASBN. VIDEO TRANSCRIPT:  Dave Anderson:...
customer loyalty

Ten Tips to Increase Customer Loyalty

People often confuse customer satisfaction with customer loyalty, but the two are very different things. A customer may be 100% satisfied with your product,...
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A Step-by-Step Guide to Starting a Subscription-Based Business Model – Robbie Kellman Baxter, Author...

On today's episode of The Atlanta Small Business we welcome Robbie Kellman Baxter, Author of The Forever Transaction, A veritable blueprint for success in the...
connected customervideo

Today’s Connected Customer: How to Engage and Ensure a Long-Lasting Relationship – Shep Hyken,...

On today's show, we’re pleased to welcome back Shep Hyken, customer experience expert and New York Times Best-Selling author of “The Amazement Revolution." Shep...
Shasta Nelsonvideo

How to Cultivate Healthy Work Relationships While Working From Home – Shasta Nelson, Relationship...

On today's episode of The Atlanta Small Business Show, we’re excited to welcome Shasta Nelson, a leading expert on friendship and healthy professional relationships....
Hiring during covid-19

Five Tips for Finding and Hiring Exceptional Talent During COVID-19

The days of hiring fairs, in-person informational interviews, and campus hiring events are done for the foreseeable future. Today, HR managers and hiring teams...
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