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On this week's episode of the Atlanta Small Business Profile, host Ted Jenkin welcomes Matthew Klidjian, Founding Partner of Ascot Diamonds Atlanta and President and CEO of their Charlotte location. Ascot Diamonds is an upscale jeweler that specializes in diamond pieces, such as engagement...

On today’s episode of The Atlanta Small Business Show, we’re pleased to welcome back critically acclaimed speaker, generational researcher, and President at The Center for Generational Kinetics, Jason Dorsey. Jason speaks to Jim Fitzpatrick about how COVID-19 has impacted the work life balance, buying habits,...

When visitors land on your site, you don't have long to gain their attention. There is such a vast amount of competition online that people can always find alternative distractions. Engagement goes beyond just gaining some initial attention, though, with a focus on page...

On today's episode of The Atlanta Small Business Show we welcome back Dr. Felicia Phillips - Founder and CEO of Felicia Phillips Unlimited, MogulCon, and a Master Business Strategist. Today Jim and Felicia discuss the state of her business and how she has pivoted during...

Just about every business owner understand how important it is to have a presence on social media. After all, platforms such as Facebook and Instagram provide the perfect way to stay in touch with your local customers. However, interactions on social media are not always...

On today's episode of the Atlanta Small Business Show, we’re pleased to welcome back Shep Hyken, customer experience expert, acclaimed speaker, and New York Times best-selling author. Recently Shep wrote a blog post entitled, Shep Hyken Shares His 3 Customer Service Strategies That Work In A...

According to Podcast Insights, 51 percent of the US population has listened to a podcast, and 62 million people listen to podcasts every week. Those are huge numbers. Regarding business, podcasts have become a way for professionals to educate themselves on-the-go. They are "digital...

This week, on The Atlanta Small Business Show, we kick things off with Simon T. Bailey, professional transformation strategist and author of Be the Spark. He discussed how to increase employee engagement and deliver a top-notch customer experience. We then take a look at...

Today on The Atlanta Small Business Show we welcome Robby Kukler, Founder and Partner at Fifth Group Restaurants. Atlanta based Fifth Group Restaurants owns 6 hospitaility brands with several locations of each including La Tavola, Lure, South City Kitchen, Ecco, Alma, Eltaco, and Bold...

The days of hiring fairs, in-person informational interviews, and campus hiring events are done for the foreseeable future. Today, HR managers and hiring teams have to rely on virtual tools to locate and recruit capable candidates. Even if your team is back in the...